Dr. Pete's accepts major credit cards (via Square), check or cash.
Personal Checks are not accepted at the first grooming appointment unless client information has been verified at a pre-grooming appointment visit/consultation with Dr. Pete.
Payment is due upon receipt of services.
Checks returned due to insufficient funds will be subject to a $35 returned check fee, at which time all subsequent appointments will be cash or credit card payment only.
If you must cancel an appointment, please try to give me at least 24 hours’ notice. If a pet owner is not home, or if Dr. Pete is not given access to a pet needing grooming, Dr. Pete will wait 15 minutes beyond the scheduled appointment time. In these cases, the pet owner will still be charged the mobile surcharge. Please understand that Dr. Pete works on an appointment basis. If you miss your appointment, not only have I lost business for that time period, but I also have lost a spot for a customer who would have gladly taken that appointment time.
• Clients that plan ahead and schedule their next appointment approximately 6-8 weeks* out from when Dr. Pete is visiting for a grooming appointment will receive a 5 % discount on the entire invoice for that next grooming appointment (as long as the appointment is not rescheduled). If an appointment is rescheduled then no discount will be given.
• Clients that plan ahead and schedule appointments approximately every 6-8 weeks* for 2 or more consecutive appointments will receive an additional 5% discount for each additional scheduled appointment (up to a 20% discount). The discount will be applied to the entire invoice for each appointment (as long as the appointment is not rescheduled). If an appointment is rescheduled then the discount will be lowered by 5% on the appointment that was rescheduled.
• Clients that plan ahead and schedule appointments approximately every 6-8 weeks* for an entire calendar year will receive a 20% discount on the each entire invoice for each appointment (as long as the appointment is not rescheduled). If an appointment is rescheduled then the discount will be lowered by 5% on the appointment that was rescheduled.
* The reasonable and healthy length of time between groomings is very dependent upon breed, coat condition, genetic variation, and other factors. For pets that have a reasonable and healthy grooming interval that is more than 8 weeks can still get the discounts. To get the 20% discount requires that Dr. Pete grooms at least one pet in the household a minimum of 4 times per year.